01. ENQUIRY
A patient reaches out
Capture the details you need without phone tag.
Your patients deserve a better experience. You deserve your quality time back.
PhysioFlow responds to enquiries, follows up and prompts rebooking. It's live in two weeks, no tech skill needed.
Book a free demo
Free 20–30 minute call. Sydney-based. No obligation.
AUTOMATION IS CARE
THE QUIET LEAK
Good care can still lose momentum.
Missed follow-ups don't just cost a booking, they cost the patient relationship. Here's what that actually adds up to.
15–25%
the typical cancellation did-not-rebook rate for practices without follow-up systems
8%
what your CDNR (Cancellation Did-Not-Rebook) rate should be with the right system in place
$110
average physio session fee in Australia
$660
revenue lost every week by a practice seeing 30 patients with a 20% CDNR rate
THREE JOBS, HANDLED
The admin loop that keeps working after you clock off.
01
Respond while interest is high
Every enquiry receives a prompt, personal response, even when you are treating, travelling or taking a break.
02
Keep appointments on track
Timely reminders reduce forgotten sessions and give patients a simple way to reschedule when plans change.
03
Bring the next visit closer
Warm follow-ups check in after care and place rebooking in front of patients at the right moment.
Every Patient Nurtured. Every Step Automated.
Book a free demo
ONE SYSTEM
Nothing falls through the cracks.
01. Enquiry
02. AI Assessment
03. Booking
04. Reminder
05. Consultation
06. Follow-up
07. Re-booking
08. Repeat
Your patients' data, stored and handled with the same care as their treatment.
ONE CONNECTED PATIENT JOURNEY
Eight touchpoints. None left to memory.
From first contact to the next session, each step is designed to feel personal to the patient and effortless to you.
02. AI ASSESSMENT
The right fit, checked instantly
Answers are reviewed against the services you offer.
03. BOOKING
A personal way to book
Offer suitable times without the back-and-forth.
04. REMINDER
A gentle nudge, right on time
Send a useful reminder without typing a word.
05. CONSULTATION
This part stays human
You do the work only you can do: quality care.
06. FOLLOW-UP
A warm check-in that day
Ask how they are feeling in your own voice.
07. RE-BOOKING
The next session, made easy
Place the next step in front of them at the right time.
08. REPEAT
Consistent, every time
The system remembers, even on your busiest days.
SET UP AROUND YOUR PRACTICE
Useful automation begins with understanding your day.
01
Map the gaps
We look at how enquiries, bookings and follow-ups work today, and where momentum is being lost.
02
Shape your workflow
Your messages, timing and rules are tailored to your services and the way you prefer to communicate.
03
Test, launch and refine
You approve the experience before it goes live. We monitor the first runs and adjust what needs tuning.
BEFORE YOU ASK
Not one-size-fits-all.
Will I need to replace my current practice software?
Not automatically. In your demo, we map the tools you already use and confirm what can connect before recommending any change.
Will the messages sound robotic?
No. Messages are shaped around your tone and reviewed with you before launch, so they feel like a natural extension of your practice.
How do you approach patient privacy?
We map where information moves, minimise what each step needs and agree on access and retention before anything goes live.
How quickly can I get started?
A focused starter workflow can typically launch within two weeks once access and approvals are ready. More complex setups may take longer.
YOUR NEXT PATIENT IS ALREADY OUT THERE
Ready to nurture them?
Bring your current booking and follow-up process. We will show you where PhysioFlow can quietly take over.
- Free 20–30 minute conversation
- A practical workflow recommendation
- No obligation and no technical prep